Services
Six functions.
Each one calibrated to convert.
We don't bolt on services we can't deliver. Every line item below is a discipline we run daily for dealerships across the US — measured, audited, and reported every week.
Inbound BDC
Live answering on every sales and service line during US business hours. Bilingual qualification, CRM logging, and instant handoff to the right person on your floor.
Learn moreOutbound Follow-Up
Internet leads, missed test drives, service no-shows, lapsed contracts. 
, our lead-scoring engine, ranks the list by who's closest to booking, so agents work it in the order that actually converts.
Appointment Setting
Confirmed appointments with full prep notes — vehicle interest, trade details, financing posture, urgency signals. Your sales team walks in ready, not cold.
Learn moreOverflow & After-Hours
Surge coverage from our agents when your in-house BDC is buried. After hours, AI-assisted coverage keeps weekend traffic from rolling to voicemail. Same systems, same scripts, seamless to the caller.
Learn moreService Drive Support
Recall outreach, declined-service follow-ups, RO confirmations, and CSI follow-through — the fixed-ops calls that drive ROs but never seem to get made. This is where reads its signal: what got approved, what got declined, what the customer said at write-up.
Bilingual Coverage
Native-fluency English and Spanish on every call, no language line, no awkward transfers. Spanish-speaking customers get the same fast, knowledgeable conversation as everyone else.
Learn moreWhat you get with every engagement
Four things we won't budge on.
Dedicated agent pod
Same trained team on your account every week. No round-robin, and any change to your team is confirmed with you first.
Recorded & scored calls
Every call recorded, transcribed, and logged to your CRM; 100% scored by automated QA and reported weekly against your scripts and KPIs.
CRM-native workflow
We work inside your DMS or CRM — whatever you run — not a parallel spreadsheet or a system to babysit.
Performance reporting
Weekly dashboards showing pickup rate, conversion, appointment-set rate, and revenue impact.
Our bilingual team operates from Pereira, Colombia. Read more about our automotive BDC in Colombia.
Stop losing leads
Your competitors are answering the calls
your team is missing.
See what full-shift phone coverage, a sub-60-second average pickup target, and weekly QA reporting look like for your store. We'll show you the gap in a 20-minute call.